Returns Policy


For smaller items you have the choice of  selecting either Australia Post, Sendle, Aramex or weight and size.    If the cost is not added to the total cart price it means there are multiple items or the item is oversize and a freight cost needs to be calculated.  Expect an email or phone call with the delivery cost.  We endeavour to obtain the cheapest quote possible for you and use numerous courier companies and Australia Post.  Larger items must be sent via a courier company. Once payment is received we will endeavour to dispatch your order within 2 working days.


We offer a 12 month warranty on our commercial lights and 6 months on the normal range if the problem is due to a manufacturer fault.  You need to retain your receipt/invoice as well as the original carton the item came in.  Please note you need to contact us immediately if there is an issue and not keep and use the item for the season before contacting us.  The item will be replaced or if we are sold out we will refund the item or offer store credit.  Any returns cost is the responsibility of the purchaser and the item must be in the original carton.   We check all items prior to sending to ensure they are working.  If the item is damaged due to rain or other weather condition the warranty is void.  It is important to protect any controller and the transformer from water by using a dry box or similar and they must be covered.   Controllers and transformers are not waterproof.  Returns are checked and if found to have moisture inside the warrantly is void.